1. Information We Collect

When you use our website, you may voluntarily provide information through our contact form.

This information may include:

Name
Phone number
Email address
Service address or property information
Information about the service you are requesting
Any additional information you choose to provide

We only collect information that you choose to submit through our contact form.

2. Website Analytics

Our website may collect basic, non-personal information about website visits and usage for purposes such as understanding website performance and improving the website.

We do not currently use advertising tracking tools or tracking pixels on our website.

Our advertising and lead generation activities are primarily managed through third-party platforms, including Meta, when applicable.

3. How We Use Your Information

Information submitted through our contact form may be used to:

Respond to your inquiry
Contact you regarding requested services
Provide estimates or quotes
Schedule appointments
Communicate with you about our services
Improve our website and customer experience
Maintain business records
Prevent fraud or unauthorized activity
Comply with applicable laws

4. How We Share Information

We may share information with service providers that help us operate our business, website, and customer communications.

This may include website hosting providers, email or communication providers, scheduling services, and other business service providers when necessary to provide our services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, business, or others.

We do not sell your personal information.

5. Meta and Third-Party Platforms

NGU Home Services may advertise through third-party platforms such as Meta.

Interactions with advertisements on third-party platforms may be subject to the privacy policies and terms of those platforms.

Information that you provide directly to Meta through Meta's platforms, including information submitted through Meta lead forms or advertisements, may be collected and processed by Meta according to Meta's policies.

This Privacy Policy applies to information collected directly through the NGU Home Services website.

6. Cookies

Our website does not currently use cookies for advertising or personalized tracking.

Your web browser may still store or use certain technical information necessary for normal website functionality.

7. Data Security

We take reasonable measures to protect information submitted through our website.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal requirements, resolve disputes, and protect our business.

9. Your Privacy Choices

You may contact us if you have questions about the personal information you have provided to us or if you would like to request that we update or delete information, subject to applicable legal and business requirements.

10. Third-Party Websites

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those third parties before providing them with information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

If we make changes, we will update the Effective Date shown at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy or how NGU Home Services handles information, please contact us through our website's contact form.

NGU Home Services
Serving Broward, Palm Beach & Miami-Dade Counties